As technologies have become the bridge to change the way we work. They have made the processes easy and complex both at the same time. Businesses are under pressure to support as well as manage their IT. One must be aware why they should outsource IT needs.
“Computer Weekly” which is a magazine recently reported, the delivery of outsourced IT support services is increasing 5.9% every year.
We give you 10 reasons why you must consider outsourcing your IT support process.
Reduction in the cost of staff
An IT Manager generally has an average salary of ÂŁ50,000 per annum. In addition to this, you can add to the cost of the initial recruitment, and associated company benefits also the training. This training, however, is done to ensure that employees have the latest skills required.
The shortfall of in-house expertise and technical skills
Rapidly changing technologies and fast evolving versions of software is the new revolution. It is not often viable for a single person or even team to have enough exposure to the products to ensure a quick and effective working.
Most companies have a reliance on their IT infrastructure to ensure their business continuity. It is simple, that having a full -time member of staff in the house is not a realistic option. This is due to peaks and troughs of the workflow. An IT support company promises that there isn’t an unbearable workload. It makes functioning easier.
That’s why it is perfect to have unlimited IT support to enable you to have qualified expertise. It acts as a dedicated member of your team.
Add to your in-house capabilities
Some companies prefer to have their own IT engineer. Dovetailing, skills of an outsourced IT company in order to complement the security provided by an internal engineer provides immense peace. The business functions successfully regardless of the fact that issues may arise.
Skill shortages and recruitment pains
The recruitment of new employees is a time consuming, expensive and challenging procedure. According to the “Confederation of British Industry Skills Survey” in 2010. 53% of employers agree to a lack of confidence to find potential employees. The ones with a correct mix of skills for their company.
By appointing a credible outsourced IT support partner you can be assured of a team already qualified to make the correct judgments. They will make sure of the skills which are required to manage your IT network efficiently.
Staff productivity
Some companies like to keep costs low. They do this by delegating the responsibility of their IT network to their staff who have some qualification of IT knowledge.
However, this sounds attractive, it is worth considering how much time these individuals spend solving IT issues for the team.
IT outsourcing liberates productivity time for your team allowing to focus on areas which help your business to grow.
Value-added services
Your current IT network may be ticking along causing only occasional problems. You must consider the range of additional services which could add value to your firm.
Have you ever considered the benefits of cloud solutions for reduction of on-going capital and support costs?
There is a whole range of affordable solutions which are available from an outsourced IT support company. This can improve productivity, improve efficiency, reduce costs and reduce risk within your business during times of crisis.