Category Archives : Blog


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Building the Right Solution for You
Our company does not provide “one-size-fits-all” solutions to our clients. We provide customized solutions which address your unique business needs.

In the event where a specific demand is not met, or in order to optimize a solution, our team of professionals will design, build, and manufacture the right solution for your company. Contact us today to find out how we can help your organization.

Do you know how much you spend on printing?

Without knowing it, you may be wasting lots of valuable Euros on your print spend. Printing can easily overwhelm your budget especially when you are carrying out a major marketing project.

In a survey done by Oki Systems UK, more than half of decision-makers including IT and office managers have no idea how much they are spending on printing. The majority of culprits were small and medium-sized businesses (SMBs).

Most of the costs incurred by these businesses are due to unnecessary printing. Those are the kinds of losses you want to avoid as a business.

If you are in a situation where printing costs are choking the life out of your business, why not outsource your print services and get remote support in Dublin?

Even if you are just starting out in business, below are 4 reasons that you need to consider outsourcing print services.

1. Forget about investing in costly print equipment

Are you ready to invest in print equipment? While large companies may be able to, SMBs may find the costs too cumbersome. The true cost of owning print equipment may not just be the initial cost. You have issues such as maintenance that come with it and other items such as ink, toners, and print papers.

You will also have to hire an office person to handle your printing which, by the way, will not be taking place all the time.

Why go through all that hassle when you can hire a company that has all the systems in place to handle your printing needs?

2. A print service puts your expenses in check

If you have been wasting a lot of your printing resources, it is because of poor print efficiency. Hiring print services will make you think before you print.

The more you print, the more costs you will incur. That means you have to ensure that you print only what you need when you need it which translates to lower costs.

3. You can scale up or down at any time

This is perhaps the most important advantage of hiring print services. You do not want print machines sitting idly in an office during your low seasons when there is less demand for print material.

During your high seasons when you need to increase your print output, you do not want to start wondering where to get extra capacity.

Hiring print services is the best way to upscale or downscale without incurring expenses.

4. Better control of your printing

It is easier to achieve the required messaging and brand compliance when you are dealing with a contracted company vis a vis your in-house salaried staff.

Final Words

One of the main reasons you are in business is to make money. Having efficient business operations, which includes having a streamlined and cost-effective print process is crucial. When you hire a print company, it becomes much easier to take control of your printing costs and run a profitable business.


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Building the Right Solution for You
Our company does not provide “one-size-fits-all” solutions to our clients. We provide customized solutions which address your unique business needs.

In the event where a specific demand is not met, or in order to optimize a solution, our team of professionals will design, build, and manufacture the right solution for your company. Contact us today to find out how we can help your organization.

Cloud Computing

Cloud computing has gained popularity in recent years since it offers high security, enormous capacity and a host of managed services. It can reduce operating costs. So there is no need to make any extra investments on utility hardware facilities to create a huge data centre. When you opt for the best clouding services, you are assured that your data is secure. Additionally, you can access the data at any time without having the risk of losing it to some outsider. 

When it comes to protecting your crucial data, you cannot afford to lose it. Cloud computing can help you protect your data in a major way. Using a data securing method, you can ensure that you don’t lose data in any way. Companies that offer cloud services enable you to scale resources speedily. Therefore, you can enhance the storage capacity or bandwidth plans whenever it is necessary.

Cloud Computing

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Building the Right Solution for You
Our company does not provide “one-size-fits-all” solutions to our clients. We provide customized solutions which address your unique business needs.

In the event where a specific demand is not met, or in order to optimize a solution, our team of professionals will design, build, and manufacture the right solution for your company. Contact us today to find out how we can help your organization.

An in-house IT support team, while being more familiar with the IT set-up of the company, generally requires a large sum for initiation and maintenance. You would incur the added cost of hiring the IT support team members and then training them.

This may not seem like a big deal for large enterprises, however, it can be a major financial load for startups and mid-sized enterprises. A more cost-effective option for these kinds of companies would be outsourcing the IT support team.

An IT support team from any of the top IT companies in Ireland would have highly skilled staff members who would have several years of experience in handling a wide range of problems related to IT networks.

This would help you in focussing on your domain instead of going through the cumbersome process of hiring and maintaining an in-house IT team. If you are indeed looking for outsourced IT support, here are a few benefits which you can enjoy.

1. Enhanced cost management

The expenses that a business incurs from an in-house IT support team involves plenty of volatile expenses including hiring, training, equipment purchase, maintenance, and upgrades. If a server suddenly conks out or if any of the IT team members quits, it would become difficult for a company from a financial view-point.

Such surges can impose a huge financial load on a small company. When you opt for an outsourced IT team, you can expect a more controlled and consistent monthly expense along with speedy problem-solving capabilities.

2. Lay focus on USP

USP or Unique Selling Proposition of a company is what sets it apart from its competitors. A company needs to keep growing and innovating with their USPs to avoid becoming redundant and eventually perishing.

Instead of wasting your time and effort in trying to figure out a way to digitally compete with your competitors, you can leave the task to an outsourced IT team who would have years of professional experience in doing just this.

3. Advanced security

Security breaches from hackers have become more common now than before. When you pick any of the top IT companies in Ireland, they would be experienced in dealing with a lot different kinds of attacks and security breaches. They would be more familiar with this aspect and would have highly effective ways to deal with such security issues that may arise in your company.

4. Access to a full IT suite

A good IT support services company would have several years of experience in dealing with a broad range of tasks related to IT. While you cannot avoid certain disasters, with a good outsourced IT support team, you can quickly recover from such a situation.

With their vast knowledge and experience in the field, they would be equipped to locate any issue faster and help you in recovering from an IT-related problem in the minimum amount of time.

5. Improved disaster recovery

Data is very precious to every company. However, it is vulnerable and may get lost due to several scenarios like flood, fire, and more commonly, cyberattack. With the help of outside IT professionals, you would not have to put your business operations at a halt as they will be capable enough to recover the lost data in no time. This is because they would be well-versed with all the latest backup and disaster recovery technologies.

The above points show that an outsourced IT support is indeed the perfect option for the companies that are just starting up in their respective domain. With help from an outsourced IT support, it will give you a chance to focus on other aspects of your business and grow consistently.


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Building the Right Solution for You
Our company does not provide “one-size-fits-all” solutions to our clients. We provide customized solutions which address your unique business needs.

In the event where a specific demand is not met, or in order to optimize a solution, our team of professionals will design, build, and manufacture the right solution for your company. Contact us today to find out how we can help your organization.

If your enterprise could save money without compromising on the quality, would you say no to it? Information technology is an integral part of any business. For a business to survive in this world, it has to use the latest technology and stay relevant in the market by offering what the customers want.

Information technology is an umbrella term that deals with the maintenance and development of computer systems, storage, space, servers, network, and more. Together these are also known as IT infrastructure, without which an enterprise cannot perform its daily operations. Be it procuring raw materials, manufacturing, packaging, marketing, accounting, or customer service, irrespective of the industry, IT infrastructure is a part of every business.

So how do enterprises manage the IT infrastructure? Previously, organizations have been relying on in-house teams to manage and maintain the IT system. Troubleshooting, upgrading, detecting virus threats, etc. have been the job of employees of the IT department. But with changing scenarios, most enterprises today rely on third-party service providers.

Enterprises have outsourced IT Support Services to external service providers who offer an array of support services for a cost-effective price. The IT services are customized for each enterprise based on the size and volume of the business, the type of industry, and the requirements of the business.

From fixing or troubleshooting the errors in hosting the IT infrastructure on the cloud, the service providers can take care of the entire IT system of an enterprise. Or, they can offer incident-based outside support where they follow the pay-as-you-go rule.

If you are still not sure about the services offered by outside companies, take a look at the benefits of outsourcing IT services to third-party service providers.

Reduce in Cost

With hosted services, you can use external resources for minimal cost. There is no need to purchase every software you will require for the business. You can lease the software through the cloud and use it to complete the job. The service providers offer support on three levels- IaaS (Infrastructure as a Service), PaaS (Platform as a Service), and SaaS (Software as a Service). Enterprises do not have to invest in regularly upgrading hardware and software.

Expertise and Experience

Even if you hire some of the best IT experts in the industry, there is no guarantee that they will be able to fix a problem or that they will continue to stay with the enterprise. Many times, enterprises have had to bring in experts to solve a complex problem and pay them a handsome price for the services. By outsourcing the responsibility to a service provider, enterprises can be assured that they will have access to the best of the experts (without having to pay extra).

Increased Business Efficiency

When enterprises have more time to focus on the core aspects of the business, they can be more productive. When the IT infrastructure is free of glitches, it becomes easier for employees to work effectively and finish more work in less time. Enterprises can also follow the best practices in the market and gain an edge over competitors.

Return on Investment

With outsourced IT Support Services, enterprises can increase the return on investment as budgeting becomes easier. With fixed IT costs, you will know how much you are investing in the business and the returns you are generating from it. You will also have more working capital to invest in expanding the business.

Apart from the above, you will notice that your customers are satisfied with the business. When employees can focus on the job without any interruptions, there will be overall growth in the business.


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Building the Right Solution for You
Our company does not provide “one-size-fits-all” solutions to our clients. We provide customized solutions which address your unique business needs.

In the event where a specific demand is not met, or in order to optimize a solution, our team of professionals will design, build, and manufacture the right solution for your company. Contact us today to find out how we can help your organization.

Data Backup

An active business generates a huge amount of data every day. Be it material orders, payments, marketing and sales, inventory checkup, customer complaints, or the minutes of a meeting; there is much data to store, which will be useful in generating reports, analyzing the performance of the business, and making better decisions.

Where do enterprises store all this data? The smaller businesses store them on the same computers, on external hard drives, etc. The medium and large scale enterprises have in-house data centers where servers are maintained to store the information. Most of the information is stored on-site. The required data is shifted off-site through physical external storage devices.

But, what would happen if the entire system were to crash or get affected by the virus? What would happen if an unforeseen calamity renders the systems useless, thereby corrupting the data stored in them? How will enterprises recover all the important information? How will enterprises get back to business, without having most of the related data?

To avoid such instances, it is essential to store a copy of the vital information elsewhere. But where? Many third-party service providers offer remote Data Backup Ireland services for businesses to keep their data safe at a distant faraway location. This will enable in safeguarding the data when unexpected incidents take place.

The companies ensure that the remote backup servers are protected by taking various measures to prevent unauthorized access. Enterprises tie-up with the service providers and pay for the server space to backup their crucial data at a remote location! The backup process is automatic.

Enterprises can decide the time frame of the schedule, depending on the amount of data they generate each day. While large scale businesses opt for regular backup (daily or even hourly), small scale businesses choose a weekly or bi-weekly backup.

Disaster Recovery- When External Hard Drives Don’t Work

In countries where thunderstorms, floods, or other natural calamities are common, enterprises suffer losses in many ways. Having the shutdown the business during the calamity is one, and spending the rest of the time trying to recover lost data is another. This delays the re-opening of the business, which invariably affects sales and profits.

External hard drives can be easily damaged. The data can be corrupted due to the changes in the electromagnetic field. Or, the hard drive could be broken and rendered useless.

When enterprises opt Data Backup Ireland, the information will be stored at a remote location and can be accessed as and when required. Businesses can simply recover and download data from the backup storage and get the business back on track in no time.

The restoration process is as easy as the backup process. All the master files, transaction records, and other confidential information will be identified and recovered/ restored in priority.

Security plays a major role in data backup. Wherever the data is stored, it is the responsibility of the service providers to ensure multilayer security and safeguard the information from all kinds of threats.

When enterprises choose a third-party remote backup service provider, it is important to choose a company that offers high-level security for the data and for the network through which the data will be transferred.

Many companies offer tailor-made services to suit the requirements of the enterprise. This makes services affordable and cost-effective. The companies also provide technical support in maintaining the data and upgrading the network. After every successful backup, a report is sent to the enterprise to update it about the same. This way, enterprises can decide if they want to backup data more frequently.


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Building the Right Solution for You
Our company does not provide “one-size-fits-all” solutions to our clients. We provide customized solutions which address your unique business needs.

In the event where a specific demand is not met, or in order to optimize a solution, our team of professionals will design, build, and manufacture the right solution for your company. Contact us today to find out how we can help your organization.

Are you migrating your business to cloud for the first time? To ensure that the migration happens without any hassles, you need to choose a cloud services provider with great care. Ask a few questions to ensure that you hire the best cloud services provider in UK. Ask them about the cloud computing services they offer. It will help you to narrow down your list.

Ask if your data will be stored in an updated data center or not. Opt for a service provider with a fall-back data center. Enquire about the security policies, security practices and team size of the company. Backup and restoration are two major functionalities in cloud computing. Confirm whether the company offer regular data backup or not.


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Building the Right Solution for You
Our company does not provide “one-size-fits-all” solutions to our clients. We provide customized solutions which address your unique business needs.

In the event where a specific demand is not met, or in order to optimize a solution, our team of professionals will design, build, and manufacture the right solution for your company. Contact us today to find out how we can help your organization.

The term IT support is commonly heard and used in enterprises across various industries. It plays a prominent role in the IT industry as the entire business is based on information technology. But what exactly is IT support? Can the support services be provided only by employees belonging to the enterprise? Can enterprises opt for third-party IT support services from other firms?

Let us find answers to the above questions in this blog. IT support services is a wide umbrella term that is used to denote all kinds of technical service provided with respect to the hardware, software, servers, data centre, and network connections of an enterprise. IT infrastructure is the backbone of any enterprise, irrespective of its business volume and operations.

Managing the IT infrastructure is a complex and time-consuming task that also demands huge investments. But with technological advancement, enterprises are able to cut down the expenditure by migrating the business systems to the cloud and by hiring third-party service providers.

This allows enterprises to downsize their staff and also reduces the clutter of old and outdated hardware from the enterprise. There is no need to maintain data centres and purchase the latest software upgrades. Since the service providers take care of the maintenance, enterprises do not have to worry about identifying the problem areas when complications arise.

Many companies provide third-party IT Support in Dublin to various enterprises in Ireland, the UK, and other countries. Since the services are provided over the internet by hosting the network and business systems on a cloud platform, the distance between the service provider and the enterprises does not matter.

The support services also help enterprises in providing better customer service by helping them maintaining a list of customer complaints and arranging them in the order of priority. This makes it easy for the support staff to solve customer complaints.

The basic IT infrastructure of any enterprise can be classified into the following layers.

  • Applications: The software applications required by the enterprise for day to day operations.
  • Tools and Services for Maintenance: The dynamic tools of configuration management, user directories, monitoring, authentication, etc.
  • Servers: Servers usually consist of the physical and virtual servers of an enterprise. Many businesses now prefer to use cloud servers rather than physical on-premises servers.
  • Storage: Cloud storage, data centre, NAS (Network-attached Storage), SAN (Storage Area Network), etc. Come under storage.
  • Network: Routers, firewalls, load balancers, switches, etc, are a part of the network.
  • Facilities: Security, cloud hosting services, regular upgrades, customized lease contracts for different applications, etc, are some of the facilities provided.

IT Support in Dublin can be divided based on the type of services an enterprise wants. Companies offer personalized services so that enterprises can get the maximum benefit for a cost-effective price. Also, enterprises that have long term contracts with third-party service providers get better discounts. Some of the services provided by the companies are as follows.

  • Virtualization Services
  • Data Processing and Migration
  • Cloud Storage and Back up Services
  • Network Implementation and Maintenance Services
  • Hosted Services
  • Helpdesk Services
  • System Monitoring
  • Security Solutions
  • Persona Cloud Deployment

The first level of IT support deals with basic operations and general support. The next level provides technical support for complex issues that arise when working on the business system. The highest level of IT support ensures that the system is constantly monitored and problems are identified and solved before they cause trouble to the enterprise. Businesses can talk to third-party service providers to get clear about the kind of services they will require for their business operations.


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Building the Right Solution for You
Our company does not provide “one-size-fits-all” solutions to our clients. We provide customized solutions which address your unique business needs.

In the event where a specific demand is not met, or in order to optimize a solution, our team of professionals will design, build, and manufacture the right solution for your company. Contact us today to find out how we can help your organization.

How does a business run without technology? In today’s scenario, we cannot imagine a business isolated from technology and IT support. At every stage of the business, technology is an essential component. The size and volume of the enterprise don’t matter either. From using heavy hardware and huge servers to store and process data, we have moved a long way to access most of the software from the cloud.

The entire IT infrastructure can be hosted on a remote cloud platform. Employees access the cloud and download or upload the information, use the software to complete the work, and transfer data to colleagues. This requires a stable and reliable network connection.

So, how do enterprises use these services? Who handles the maintenance of the IT infrastructure?

Every enterprise has an IT department that takes care of hardware, software, and network of the enterprise. The task of the department is to ensure that the systems are always functioning. But this job has been taking over by other companies that provide IT services.

These companies specialize in providing IT support services by hosting the business system on the cloud platform, managing the network, upgrading software, and creating a backup of data regularly. The best part about these companies is that they provide services from remote locations. It means that an enterprise in the UK or elsewhere can easily opt for IT services In Dublin.

IT support services can be categorized into the following layers.

Facilities

Datacenter facilities, housing the necessary equipment needed to provide IT support to enterprises are termed as facilities.

Network

  • No enterprise can work without a network connection. Routers, firewalls, load balancers, switches, public or private network connection, etc. come under this category.

Storage

  • Where is the data of the enterprise stored? How do the employees access the data? Remote cloud backup, network attached storage (NAS), and storage area network (SAN) are some examples.

Servers

  • How are the servers connected to each other? Does the enterprise use on-premises and virtual cloud servers? How do servers transmit data to each other (virtualization)?

Infrastructure Management Tools

  • Which configuration, monitoring, and authentication tools are used by the service providers to manage and upgrade the IT infrastructure?

Applications

  • Which software applications does the enterprise use? Did the business purchase the software or lease it? Does it access the software from the cloud (SaaS)?

Benefits of using IT Support Services

There are many advantages of using IT Services in Dublin.

  • The company provides better quality support as they are used to dealing with various IT support systems.
  • With improved IT support, enterprises can increase the productivity of the business and generate faster return on investment.
  • Enterprises can focus on customer satisfaction by taking advantage of Helpdesk services provided by the company.
  • Uninterrupted IT support would result in better employee engagement and increased employee satisfaction. Happy employees are efficient employees.
  • The support services can be used as a source to analyze the products and services of the business and make key strategic decisions.
  • 24*7 technical assistance will assure that enterprises do not lose valuable work time due to a technical snag.

From migrating the business system to the cloud to providing complete technical support, the service provider offers reliable, affordable, and personalized IT support based on the requirements of the business. Hiring the services of a single company would be more beneficial when compared to hiring various service providers to handle the IT infrastructure of an enterprise.


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Building the Right Solution for You
Our company does not provide “one-size-fits-all” solutions to our clients. We provide customized solutions which address your unique business needs.

In the event where a specific demand is not met, or in order to optimize a solution, our team of professionals will design, build, and manufacture the right solution for your company. Contact us today to find out how we can help your organization.

Information Technology support services are generally what we call the technical support provided to maintain, upgrade, repair, and replace hardware, software, network, servers, database, etc. The services can be on a long term contract basis where the service provider follows a schedule and ensures that the IT infrastructure of an enterprise is working in perfect condition. Some enterprises prefer incident-based support and pay for individual services.

With the advancement in technology, IT support services also have expanded to include many other services. They offer remote troubleshooting services, installation services, backup services, etc. from their existing locations. The services are provided using a cloud platform on which the IT systems of the enterprise are hosted.

We were to classify the IT support services, we can see just how important IT services are in helping an enterprise run the business. Everything has to be synchronized with the other and run smoothly so that enterprises can create and release quality products into the market and provide improved customer service. The below-listed are some IT support services provided by the Top IT Companies In Ireland.

  • Business Technology Services: Providing installation and maintenance services for hardware, software, database, and other IT systems.
  • Business Continuity Services: Preparing contingency plans, having more than one option to keep the business running when something unexpected happens (such as natural disasters).
  • Network Services: Designing, implementing, and installing a network according to the specifications of the enterprise and offering continuous maintenance services.
  • Virtualization Services: Connecting servers so that they can communicate with each other and share data effectively. It is also known as server consolidation.
  • Data Processing and Migration: Collecting raw data, processing it, storing it on a cloud server, and presenting it in various methods for the enterprises to analyze the data and make better decisions.
  • Service Deployment Solutions: Providing Service Level Agreements’ services such as system configuration, deploying various environments, etc.
  • Helpdesk Services: Identifying problem situations and troubleshooting them before they cause problems to the enterprise is a part of helpdesk services. Identifying the complexity of incidents and marking each customer complaint based on priority is another helpdesk service.
  • Desktop Services: Desktop solutions are customized for every employee based on their role in the enterprise.
  • Print Services: Enterprises do not have to install printers or other photocopy machines in on-premises. All the printouts will be taken by the service providers and delivered to the enterprises. These services are usually offered to enterprises in the same geographical location.
  • Hosted Services: Hosting infrastructure, software applications, and servers on a cloud platform so that enterprises do not have to manage them on-premises.
  • Security Solutions: Following the best practices in the market to fill the gaps in the resources and provide the required security protection to enterprises and prevent damage to the business systems due to sabotages or natural disasters.
  • Backup Services: Enterprises do not have to worry about crashed operating systems, corrupted hard disks, virus-infected external memory drives, and such issues that can result in loss of data. The data will be saved in a remote cloud server with restricted access.
  • Content Management: Managing the content on the website and mobile applications so that the enterprise has a better global reach. Regularly updating the content, ensuring the links lead the audience to the right pages, and optimizing the content for SEO searches
  • The services are tailor-made to suit the requirements of the enterprise. They are reliable, secure, and affordable. The services are scalable to meet the increasing demands of a flourishing business.

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Building the Right Solution for You
Our company does not provide “one-size-fits-all” solutions to our clients. We provide customized solutions which address your unique business needs.

In the event where a specific demand is not met, or in order to optimize a solution, our team of professionals will design, build, and manufacture the right solution for your company. Contact us today to find out how we can help your organization.

Cloud services are nothing but IT services that are provided from a cloud platform. Cloud services can be accessed from any part of the globe. Geographical locations do not play a major role in deciding which service provider an enterprise should choose.

Many enterprises are moving over to use cloud services instead of continuing to use the services of on-premises servers. There are many reasons for this development. Apart from being cost-effective so that enterprises do not have to invest in buying, upgrading, and maintaining the servers in the physical location, by storing data in the could the chances of losing information due to various reasons is also reduced.

Data theft and loss due to natural disasters or deliberate destructions can be minimized. Enterprises can also get back to continue the business without any delays by accessing the information from the cloud. There is no longer the need to retrieve information from damaged systems as everything will be saved in the cloud at a remote location.

With restricted access only to the personnel who is responsible for the job, the data and information stored in the cloud is kept safe and secure at all times. Some of the Best Cloud Services are usually divided into three types.

Platform as a Service (PaaS)

Any enterprise that develops software applications will find it easy to opt for PaaS. Tools that are required to develop and test the applications on multiple platforms are expensive and it doesn’t always make sense to keep buying them for a project.

In such instances, by using PaaS, the enterprises can access the tools over the internet and use them for the project. Once the project is complete, the services can be discontinued until the need arises again.

This helps in keeping the production cost to the minimum while still using the latest technology available in the market. Also, most of the PaaS tools provide pre-coded applications, thereby reducing the time it takes to code and finally release the products faster.

Software as a Service (SaaS)

Software as a Service is a fully developed software solution that is ready for purchase or for use through subscription.

SaaS applications run through web browsers so there will be no need to download or install software most of the time. This helps in streamlining the IT operations and reduces the need to constantly monitor and maintain the systems by the internal IT team of the enterprise.

Flexibility and scalability of the operations are no more concerns when using SaaS. Even the complicated enterprise-level applications such as CRM, ERP, and other systems can be accessed by small and medium scale organizations, allowing them to expand their business and grow in the market without heavy investment.

Infrastructure as a Service (IaaS)

IaaS is undoubtedly the most flexible and comprehensive type of cloud services available to use. The entire computing infrastructure is virtualised and managed over the internet. The service provider handles the physical end of the infrastructure while allowing the enterprises to customise the resources to suit their business needs.

Software applications, middleware applications, development tools, servers, data storage space, business analytics, etc. can be purchased or leased, installed, configured, managed, and scaled without having to build additional capacity.

There is no need to invest heavily in in-house infrastructure. For enterprises that do not have the capital or the space to hold in the infrastructure, IaaS is the best option to create an effective business system within the budget.

By understanding the difference between the types of cloud services, enterprises will be able to select the type of service that meets their specifications.