Network Security Monitoring
Your Network is the backbone of your business. If a business is going to succeed, then we at Everything IT know that it is vital that your network continually delivers, despite whatever unique challenges your business may face. Regardless of how simple or complex your network requirements may be, we ensure that your information remains confidential , available, and protected, and that access is granted only to those you have deemed responsible enough to have access to it, when you have deemed, they can have access to it. As such, we assist our clients in:
Secure Network Engineering, Design & implementation
Network Infrastructure – Boots on the ground support and maintenance
Capacity and Storage Management
Availability and Continuity Management
24/7 Security Operations Centre
Security Event Logging and Monitoring
File Server Auditing
Access & Identity Management
Our company has been proud to partner with leading solutions providers such as Kaseya, ArmorPoint, Knowbe4, and Microsoft in delivering a suite of differentiated levels of service, which will ensure that your system remains intact and ready to serve you and your customers anytime and anywhere.
Contact us today to find out more about how we can improve your network availability while ensuring that your systems are kept secure.
Service Quality Management
Here at Everything IT, we understand the importance of feedback and customer satisfaction is important to us. We ensure the end user has the opportunity to provide direct feedback after every service contact.
Our skilled engineers are trained to deliver a responsive high-volume service within the agreed service level parameters.
We regularly submit ourselves to internal quality audits in relation to SLAs performance outputs. Quality issues are communicated and addressed as part of regular internal review, as a way to seek out opportunities for continuous improvement and development.