VOIP & Cloud PBX Technology
A fully flexible business phone system allows you to answer or make calls from any handset, laptop, desktop, or smartphone (softphone) – from your office or remote location.
A Cloud Phone system, also known as a Hosted PBX, is a VOIP phone (Voice over Internet Protocol) that is hosted in the Cloud instead of on-premises. A cloud PBX (private branch exchange) is a business phone system for connecting employees to a telephone network using a managed service running in the cloud.
Cloud PBX brings together management, control, integration, and connectivity with the public switched telephone network (PSTN) into the cloud.
Cloud PBX offers the following major benefits:
- Advanced features and flexibility that an on-premises phone system simply does not.
- Removes the need for costly fixed hardware.
- Can offer integration with business apps
- Can provide you with multi-location access, worker mobility, click-to-call, voice message to email and many other functionalities.
Virtual, cloud-based telecommunication infrastructure ensures risk-free scalability. Supporting your business now and in the future.
As an SLA customer, Everything IT can assist and advise on all the options available to your organisation to ensure that any new cloud-based infrastructure is fully supported and monitored combined with state-of-the-art server monitoring tools and automated mitigation processes, providing peace of mind.
We will only recommend reliable systems with redundancy solutions and real-time resource monitoring, resilience and scalability through load sharing and third-party system integration capabilities.